Sumary
Professional Experience
Principal UX Designer
Procare Solutions, Denver, CO
January 2023 - Present
Education Technology / Software Development Company
Focused primarily on in-classroom, Teacher and Parent engagement across native Mobile Applications (iOS /Android) as well as the responsive Web Application products. I currently translate user insights and businesses requirements into customer experiences through user research, personas, journey maps, user flows, sketches, user interface mockups, and clickable prototypes to communicate interaction and design ideas effectively. Help establish, document, and support the User Experience and User Interface design of the Procare Solutions' suite of applications.
- Design information architecture, wireframes, interactions and visual design elements to support development
- Research and justify interaction models based on stakeholder feedback, user interviews, and usability testing
- Work with Dev and Product Management (Tri-team) to define requirements, user stories, and acceptance criteria
- Work to design, maintain and evolve a Figma-based design system
- Craft the UX outcomes and metrics that compliment the initiatives problem statements and KPIs
- Establish and document design patterns that adhere to UX standards, brand-guidelines, and web accessibility
- Object-oriented UX design practice working in a “Tri-team”, “Dual-track” product development methodology
- Lead and mentor junior, mid-level, and senior UX designers in user-centered design methods and processes
Interaction Design Manger
Mortgage Cadence, Denver, CO
February 2016 - October 2022
Mortgage Technology Solutions / Enterprise-level Software Development Company
Managed a team of UI/UX designers and a UX Writer across 3 enterprise-level applications. Act as UX-specific product owner for all new development. Work collaboratively with Architecture, Product Management, and Development teams on total front-end redesign of our 3 primary product offerings as well as support new and ongoing product development efforts. Lead the design and development of the user experience, user interface, and front-end design.
- Develop and lead a high-performing UI/UX design team
- Design information architecture, wireframes, interactions and visual design elements to support development
- Research and justify interaction models based on stakeholder feedback, user interviews, and usability testing
- Set goals, training objectives and monitor performance of team members
- Act as UX Product Owner for agile scrum team development efforts
- Work with Architecture and Product Management to define requirements, user stories, and acceptance criteria
Manager of Interaction Design
ClickBank, Broomfield, CO
June 2014 - February 2016
eCommerce / SaaS Web Development Company
Work collaboratively with product managers and back-end Java engineers on new and ongoing product development efforts for the ClickBank SaaS Platform. Lead the design and development of the platform user experience, user interface, and front-end design and build efforts. Managing team members responsible for front-end development, UI and UX design.
- Develop and lead a high-performing UI/UX design and build team
- Set goals, training objectives and monitor performance of team members
- Work with product team to shape and execute the company roadmap
- Research and justify interaction models based on user interviews and usability testing
- Deploy and measure user interface effectiveness via A/B testing for improvement
- Define and build information architecture, wireframes, comps, interactions and visual design elements for multiple channels including web, mobile, and tablet interfaces.
User Interface Developer
Cachematrix Holdings, LLC, Denver, CO
April 2013 - May 2014
Financial Software Development Company
Design and development of high quality user interfaces deployed by Cachematrix on behalf of client companies. Work collaboratively with UI team to envision, design and develop new applications and enhancements as well as translate user requirements into conceptual designs and final products.
- User Interface, User Experience Design
- HTML5, CSS3, JavaScript/JQuery
- Cross/Legacy Browser Support and Compatibility
Web Designer
College for Financial Planning, Greenwood Village, CO
March 2008 - April 2013
Continuing education for financial professional
Web & UI Design - Full design and development of primary consumer-based website and mobile companion website. Re-design of student and alumni website user interfaces (UIs). Design and development of all HTML and web-based marketing.
Graphic Design - Re-branded the college's course information sheets and materials packaging along with general design support to sales and marketing.
Graphic User Interface (GUI) Analyst & Designer
Mortgage Cadence, Denver, CO
January 2006 - January 2008
Mortgage Technology Solutions / Enterprise-level Software Development Company
GUI – Worked with a team of business analysts and software developers to enhance the efficiency, usability and aesthetics of new and existing interfaces for Mortgage Cadence's enterprise lending software.
Graphic Design - Concept and design of promotional materials including re-branding of company's website, product and technical information sheets, letterhead, company information packages along with general graphical support to marketing and sales.
Education
Master of Science
Information and Communications Technology, Web Design & Development
2010 - 2013
University of Denver
In-depth learning and instruction about interactive, web and mobile applications that support the demands of contemporary business. Hands-on instruction in UX principles, information architecture, and web design. Created websites and applications using popular programming languages, learned about the convergence of design and development, and built practical skills in client-side and server-side development.
Bachelor of Arts
Graphic Design / Visual Communications
2000 - 2003
Art Institute of Colorado
Instruction into the basics of color, composition, illustration, and image manipulation. Developed skills to solve specific design challenges using industry techniques, software, and technology. Established concept development and creative thinking skills, and learned how to create effective, functional designs that benefit both the client and the end user/audience.
